Financial services company criticized for allegedly defrauding a customer out of $905.79 in miles and providing no resolution despite admitting their agent made a mistake.
"They straight up defrauded me out of 900 bucks and aren't gonna do shit about it. I was trying to buy flight tickets for my honeymoon and went through THEIR booking service to use my miles. Their agent told me over the phone that for some reason he couldn't redeem my $905.79 worth of miles for the $"
"That creepy 'Capital One Bank Guy' was at the coin flip for a college football bowl game. These people are not celebrities, they are fucking brand schools. What's next, an animatronic Geico Gecko doing the seventh inning stretch during the World Series?"